FAQ

What is your return policy

Due to the nature of items we sell we do not offer exchange/returns

You can always contact us for any return question at

scentedsensations2017@outlook.com.au



Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

How to take care of my items

Please note once your order leaves our warehouse I have no control over it! Please note due to the overwhelming demand placed on our postal services due to COVID these timeframes may be longer

What if my size doesn't fit

For more information about our refund practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at

scentedsensations2017@outlook.com.au


or by mail using the contact details provided in this website: